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Contractors Addressing Your Insurance Claims Questions

DISCLAIMER: This is NOT insurance advice. We are not agents, adjusters, or qualified to comment on insurance policies.



As insurance claims repairs contractors, responding to water and fire damages in homes and businesses, we have years of experiential insights that are of value to insureds navigating the claims process. United Policyholders is an excellent resource for homeowners dealing with the property insurance claims process. They have a guide for the Top 10 Insurance Claim Tips that every home and business owner should equip themselves with.


Insurance Claim Tip #1

Be pro-active in the claim process and keep good notes. Make sure you maintain a paper trail." From the moment that you call your insurance company regarding a potential or active insurance claim, you should be taking detailed notes. Track names, dates, conversations, instructions, agreements, commitments, etc. - United Policyholders

Insurance claim repairs to your home

You want your insurance policy to protect your assets and do what it is supposed to do in the event of a covered loss, which is to restore you to resemble pre-loss conditions. A key distinction that many home and business owners do not make is the one between an insurance agent and an insurance adjuster.

  • Your insurance agent is the local representative with whom you consulted and purchased your insurance policy from. Often when you make a claim you will contact this person as they are the face of the company for you.

  • Once a claim is filed, you will be working with an insurance adjuster. This is the person, or persons, who will help to assess and determine what is covered and/or excluded from your policy as it relates to the claim.

Insurance claims survival guide

In your personal claim notes, keep track of who you spoke to, when you spoke to them, what their role is, and clarify WHO will be doing WHAT and WHEN. You want your insurance policy to do what it is supposed to do during the event that you need it to cover what you purchased it for. Your agent and your adjuster(s) will play important roles in this process.


Insurance claim repair contractor

ARES Restoration is a licensed, bonded, and insured general contractor based in Puyallup, Washington that specializes in the insurance claims process. Serving Pierce County residents and business owners with their insurance claim repairs. Our motto is, "Giving You Back Your Home."

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