• ARES

Insurance Claim Survival TIP #1 - Keep notes of EVERYTHING

Updated: Jan 18

As insurance claims repairs contractors, responding to water and fire damages in homes and businesses, we have some experiential insights that could be of value to home and business owners navigating the claims process. Insurance Claims Tip #1 from United Policyholders:

"Be pro-active in the claim process and keep good notes. Make sure you maintain a paper trail."

Learn more from United Policyholders by checking out their article Top 10 Insurance Claim Tips. From the moment that you call your insurance company regarding a potential or active insurance claim, you should be taking detailed notes. Track names, dates, conversations, instructions, agreements, commitments, etc.





DISCLAIMER: This is NOT insurance advice. We are not agents, adjusters, or qualified to comment on insurance policies.


You want your insurance policy to protect your assets and do what it is supposed to do in the event of a covered loss, which is to restore you to resemble pre-loss conditions. In your personal claim notes:

  • Keep track of who you spoke to

  • When you spoke to them

  • What their role is

  • Clarify WHO will be doing WHAT and WHEN.

You want your insurance policy to do what it is supposed to do during the event that you need it to cover what you purchased it for. Your agent and your adjuster(s) will play important roles in this process.


ARES Restoration is a licensed, bonded, and insured general contractor based in Puyallup, Washington that specializes in the insurance claims process. Serving Pierce County residents and business owners with their insurance claim repairs. Our motto is, "Giving You Back Your Home." Contact us today about your damage repairs.

6 views0 comments